Technical Services

From run ups and pre-testing to professional onsite installation of print solutions, KK Technical Services (KKTS) has one aim: delivering a great installation experience to your customers.

Our business installs all brands and is committed to:

  • Delighting our customers’ customers, installing their new print/copy machines with all the functionality they signed up for
  • Getting it right first time. Our commitment to excellence at pre-staging means our thorough job-scoping minimises error while maximising a great customer experience
  • Industry excellence –  our technicians offer extensive experience with all brands. Through years of vendor and onsite training, plus amassed industry knowledge, KKTS technicians are a highly regarded resource

Our services and solutions include:

  • Project management: consultancy from the proposal stage, through to scoping, site audits, delivery, installation and recycling of legacy equipment
  • On-site installation
  • In-field and on-site trouble-shooting and technical fixes
  • Data and document security  
  • On-site customer training
  • Tailored support – for those customers seeking extra input into their install
  • Workshop services in all national capital cities

Workshop services include:

  • New product assembly and run ups
  • Customer specific pre-staging/pre-configuration
  • Device modifications
  • Forms/Solutions loading
  • Product refurbishment
  • Legacy assessment
  • Data capture and destruction


“Our KK technician played an enormous role in delivering and setting up three new multi-function devices, as well as overcoming local on-site issues that posed complications. He also arrange the removal of three retired assets, which I’ve struggled to arrange for over 18 months.”

Senior Technical Infrastructure Specialist
Westpac Group