From run ups and pre-testing to professional onsite installation of print solutions, KK Technical Services (KKTS) has one aim: delivering a great installation experience to your customers.

Our business installs all brands and is committed to:

• Delighting our customers’ customers, installing their new print/copy machines with all the functionality they signed up for
• Getting it right first time. Our commitment to excellence at pre-staging means our thorough job-scoping minimises error while maximising a great customer experience
• Industry excellence –  our technicians offer extensive experience with all brands. Through years of vendor and onsite training, plus amassed industry knowledge, KKTS technicians are a highly regarded resource

Our services and solutions include:

• Project management: consultancy from the proposal stage, through to scoping, site audits, delivery, installation and recycling of legacy equipment
• On-site installation
• In-field and on-site trouble-shooting and technical fixes
• Data and document security  
• On-site customer training
• Tailored support – for those customers seeking extra input into their install
• Workshop services in all national capital cities

Workshop services include:

• New product assembly and run ups
• Customer specific pre-staging/pre-configuration
• Device modifications
• Forms/Solutions loading
• Product refurbishment
• Legacy assessment
• Data capture and destruction

 

“Our KK technician played an enormous role in delivering and setting up three new multi-function devices, as well as overcoming local on-site issues that posed complications. He also arrange the removal of three retired assets, which I’ve struggled to arrange for over 18 months.”

Alan,
Senior Technical Infrastructure Specialist
Westpac Group