From run ups and pre-testing to professional onsite installation of print solutions, KK Technical Services (KKTS) has one aim: delivering a great installation experience to your customers.
Our business installs all brands and is committed to:
- Delighting our customers’ customers, installing their new print/copy machines with all the functionality they signed up for
- Getting it right first time. Our commitment to excellence at pre-staging means our thorough job-scoping minimises error while maximising a great customer experience
- Industry excellence – our technicians offer extensive experience with all brands. Through years of vendor and onsite training, plus amassed industry knowledge, KKTS technicians are a highly regarded resource
Our services and solutions include:
- Project management: consultancy from the proposal stage, through to scoping, site audits, delivery, installation and recycling of legacy equipment
- On-site installation
- In-field and on-site trouble-shooting and technical fixes
- Data and document security
- On-site customer training
- Tailored support – for those customers seeking extra input into their install
- Workshop services in all national capital cities
Workshop services include:
- New product assembly and run ups
- Customer specific pre-staging/pre-configuration
- Device modifications
- Forms/Solutions loading
- Product refurbishment
- Legacy assessment
- Data capture and destruction
“Our KK technician played an enormous role in delivering and setting up three new multi-function devices, as well as overcoming local on-site issues that posed complications. He also arrange the removal of three retired assets, which I’ve struggled to arrange for over 18 months.”
Alan,
Senior Technical Infrastructure Specialist
Westpac Group
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